Festival Lehenga Choli

Buy 2 Product and Get Rs. 200 OFF
Use Coupon Code CT200

Buy 3 Product and Get Rs. 300 OFF
Use Coupon Code CT300

Buy 4 and Above and Get Rs. 10% OFF
Use Coupon Code CT10

Limited Time Offer! Save 5% on prepaid orders. 🏷️ Secure your discount and shop smart! 🛒

At Crown Threads, our commitment is to provide you with premium products and exceptional service. However, if you encounter issues with your purchase, we're here to assist you. Please familiarize yourself with our refund policy:

1. Damaged or Incorrect Product:

   • If you receive a damaged product or an item that doesn't match your order, please return it with your order number.
   • Upon confirming the issue, we will promptly process a refund for the purchase amount.

2. Cancellation of Orders:

   • Prepaid orders cannot be canceled.
   • Cash on Delivery (COD) orders can be canceled within 24 hours of placement by emailing us at crownthreads48@gmail.com.
   • By placing an order, the customer agrees not to dispute Crown Threads' decision and accepts our judgment regarding cancellations.

3. Credit Note for Unavailable Sizes:

   • If the desired size for a refund is unavailable, we will issue a credit note.
   • The credit note will be sent to your email and can be utilized for your next purchase on the Crown Threads website. Please use the credit within 30 days.

4. Partial Order Refund:

   • You can request a refund for eligible products within 48 hours of delivery. Note that certain items may not be refundable.

5. Fit Issues:

   • If a product doesn't fit and you require a refund, contact our customer service team within 48 hours of receiving the product.
   • We will strive to assist with refunds, subject to availability. If a refund is not possible, we'll offer a credit note for future purchases.

6. Non-Acceptance of Refunds:

   • Refunds are not accepted due to reasons like dissatisfaction with the material or color of the dress.
   • Thoroughly read the product description and review product images before purchase. Contact us for further details about the product.
   • Products are meticulously crafted; variations in color, finish, and appearance may occur. We do not accept refunds for color variations.

7. Product Conditions:

   • Refunds are not accepted for products that have been washed or worn.
   • Products purchased from the SALE section are not eligible for refunds.

We hope this policy outlines our approach to refunds at Crown Threads. For questions or further assistance, reach out to us at crownthreads48@gmail.com. Thank you for choosing Crown Threads - we're excited to serve you!

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